Blackrockmountainresort Reviews

Blackrockmountainresort has an overall rating of 3.3 based on 22 reviews. Customer feedback on Blackrockmountainresort is mixed.

3.3/5.0

22 reviews

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All Blackrockmountainresort Reviews (22)
Troy.williams
May 31, 2026
"Room was just okay"
The room was fine overall, nothing too special. The beds felt decent, but there was just something about it that made the stay feel average.
molly.Joyce
May 24, 2026
"WiFi could be better"
It worked okay, but the WiFi kept dropping often, haha. Not the worst, but definitely could be more reliable.
Lorene_davenport95
May 15, 2026
"We stayed here with our kids for a..."
We stayed here with our kids for a quick trip, and overall it was okay. The room was comfortable enough and the pool was definitely a hit with the kids. The main downside was the food — there weren’t a ton of kid-friendly options, so meals got a little repetitive. The staff were nice, but things felt a bit disorganized at times, and after a while I got tired of having to ask or follow up on little things. Not a bad place for families, just not as smooth or easy as I was hoping.
William-haven
May 05, 2026
"Pool was nice, but the spa was kind of underwhelming"
The pool was actually nice, I liked it. The spa though... I don’t know, it just felt a bit tired and not as relaxing as I was hoping. Not terrible, just kind of meh.
hello_john928
April 23, 2026
"Easy check-in after a long drive"
After a long drive, it was nice that the front desk got me checked in quickly and were really friendly. The room keys worked right away too
David_wahl81
April 21, 2026
"Parking was such a hassle"
Parking ended up being way more frustrating than I expected. It was too far away, and there were just too many steps involved to get from the car to where I needed to be. it felt like a nightmare before I even got inside
hello_robert292
April 19, 2026
"The staff really made the stay feel easy"
We stayed at Black Rock Mountain Resort for a quick little trip, the thing that stuck with me most was the staff. I remember thinking, okay, this is nice, but the people here are actually what made it feel comfortable.
Everyone we talked to was friendly in a really natural way, not that overly scripted kind of friendly that can feel a little much. The front desk helped us with a couple of small questions, and then later they actually remembered us, which I thought was such a nice touch.

Housekeeping and the people around the lobby were just as kind, too. It was one of those stays where you don’t have to think too hard about anything because everything feels easy. I’d definitely come back.
dana_Davila02
April 07, 2026
"Felt Neglected and a Bit Sketchy"
The place really needs better upkeep. There were broken fixtures, the halls were dusty, and overall it just felt like nobody was really taking care of it. I also couldn’t shake the feeling that there might be some hidden fees or extra charges waiting to pop up, which made the whole stay feel a little uncomfortable.
anne1985
April 04, 2026
"Bed was decent, but not my favorite"
I stayed here for the weekend, the bed was just okay. It wasn’t awful or anything, but it felt a little too firm for me, so I didn’t sleep as comfortably as I’d hoped. The pillows were fine. I still got some rest, but for the price, I probably expected a bit more. If you’re picky about mattresses like I am, it might be worth keeping in mind.
shelley.Taylor
March 28, 2026
"Felt safe, even though things felt a bit hectic"
Overall, we felt safe during our stay. There was security around, the doors worked like they should, and the parking area felt secure too. I did feel a little pressured at times just with the pace of everything, but safety-wise we had no issues.
EarlLugo
March 17, 2026
"Too noisy at night and support wasn’t much help"
The walls felt really thin, and I could hear people talking and doors slamming throughout the night, so it was hard to get decent sleep. I reached out about it, but the response felt like a copy-paste support reply rather than someone actually addressing the issue, which made it more frustrating.
MichaelRoss
March 15, 2026
"Breakfast was kind of a letdown"
The weird part is, breakfast seemed like it should’ve been fine, but it just wasn’t. The eggs were cold, refills took forever, and overall it didn’t feel worth it.
ChristineGonzales
March 07, 2026
"Bathroom could really use some attention"
Stayed here for the weekend the room itself was fine enough. I didn’t hate the place or anything, but the bathroom was hard to overlook. The shower pressure was weak, the grout looked kind of dirty, and the sink took forever to drain. The towels also felt worn out. I guess it was okay for a short stay, but for the price, I was expecting it to feel cleaner and better maintained. I’d probably stay again if I had to, but the bathroom definitely made the whole place feel cheaper than it should...
Jean_martinez81
February 23, 2026
"I booked this place expecting some nice mountain..."
I booked this place expecting some nice mountain views, but our room mostly looked out at the parking lot and nearby buildings. It was disappointing, especially for the price. The location also felt a little awkward since there wasn’t much close by unless you were driving. I also kind of felt left in the dark about what the view and area would actually be like, so it didn’t really match what I had in mind.
janice_Gee04
February 06, 2026
"The room was really clean when we..."
The room was really clean when we got there, I was happy with it. The bathroom looked fresh, the sheets smelled clean, and I didn’t notice dust around like I have at some other hotels. Housekeeping clearly did a good job. It’s a simple thing, but it made the whole stay a lot more comfortable.
Tamara.paxton
February 05, 2026
"Pretty good deal from what I remember"
I stayed here for a weekend mountain trip, the main thing I remember is that it felt like a solid value. The room was clean, the location was nice, and I don’t recall feeling annoyed by any surprise prices or anything like that. I’m sure I’m forgetting a few little details, but overall it was easy, comfortable, and I’d probably book it again
JURASEK
January 31, 2026
"I booked a room through Blackrockmountainresort and..."
I booked a room through Blackrockmountainresort and it was straightforward. It only took maybe a few minutes to sort through the dates, room options, and prices, and everything was laid out clearly enough that I wasn’t stuck clicking around forever.

The confirmation email showed up quickly, and from what I could tell, all the details looked right. I had a small question before wrapping it up, but I found the answer on the site without much trouble. Overall, it was an easy booking experience, and I’d probably use it again.
CONYERS
January 24, 2026
"From what I remember, the place itself..."
From what I remember, the place itself was nice overall, but the amenities felt a bit underwhelming. The pool was fine, nothing amazing, but good enough. The gym and spa seemed smaller than I expected, and a few of the facilities felt like they could’ve been maintained better, especially considering the price.
joanerickson3515
January 08, 2026
"Solid stay, with a couple little things"
Overall, I had a good stay here. I’m a little picky about cleanliness and comfort, and the room met my standards, it was clean, cozy, and easy to settle into. The staff were friendly whenever we needed anything, and the location made getting around convenient. The only things that stood out were a bit of noise and a short wait at check-in, but neither was a big deal. I still enjoyed the stay and would come back...
Doris.sherman
January 07, 2026
"Really enjoyed the food"
We had dinner at the resort restaurant, and I was impressed. The food tasted fresh, everything was really good, and the portions were just right. We left full and happy, so no complaints from us...

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